T Talent
Talent Development

Talent Recruitment and Retention

In response to the advent of fintech and big data, Nan Shan Life has been recruiting talents through internal and external employment platforms and on campuses, collaborating with various universities to create talent recruitment programs targeting the new generation. In addition, the company’s recruitment program emphasizes talents needed for key business developments based on the company’s direction of operations to continue the competitiveness of corporate sustainability management.
In recent years, Nan Shan Life has adhered to government policies to provide employment opportunities to outstanding young talents. In 2023, 55% of new hires were people under the age of 30.

Diversified Performance Appraisal System

Nan Shan Life constructs transparent and concrete “performance indicators” to conduct appraisals to continuously improve enterprise competitiveness. In addition, senior managers and above are evaluated by the 360-degree “behavioral indicators”, encouraging employees to demonstrate corporate culture in daily routines.

Talent Cultivation

Nan Shan Life values the cultivation and development of talents. Based on its core values of “Thinking from the customer’s point of view” and becoming “Intelligent with Nan Shan”, the Company endeavors to upgrade employees’ digital awareness and competence continuously and help Nan Shan talents cultivate the characteristics of “all-around knowledge, broader perspective, global outlook, and taking on responsibilities bravely”.

To satisfy the development requirements of employees at all levels, we support the long-term career growth of employees and assist in their cultivation for becoming versatile insurance elites by providing various training opportunities including: professional training course, general skills training, leadership development training, courses to obtain professional licenses, and more.

Training Performance Appraisal and Feedback

Human capital is an indispensable part of Nan Shan Life to maintain competitiveness and organizational performance. To achieve training objectives and value effectively, we continuously provide and optimize employee training, and use the Kirkpatrick Model for training evaluations so that the benefits of learning and human capital investment can be demonstrated by tracking relevant data regularly and measuring the training performance quantitatively.

Cultivation of Potential Successors

To establish a sustainable business operational foundation for the next century, we have created a leadership succession plan by identifying and selecting employees with leadership qualities through assessment of performance, potential and the 360-degree behavioral-indicators. Tailor-made Individual Development Programs (IDP) and job rotation would be implemented. Furthermore, the talent development progress has been tracked regularly.
In 2023, a total of 214 executives participated in the Individual Development Program at Nan Shan Life. Meanwhile, the key talents retention rate was 99%, which was an outstanding achievement.